PRIVACY POLICY
This Privacy Policy has been established in compliance with the General Data Protection Regulation, Regulation 2016/679 (hereinafter referred as to “GDPR”) and other applicable Data Protection Legislation.
By accepting our Privacy Policy, you give us your free, informed, specific and unequivocal consent for us to process all the personal data you enter into our website, as well as the data derived from your browsing and other data that you may provide us with in the future.
Please, read attentively our Privacy Policy, which was written in a clear and simple way to aid in its understanding, and freely and voluntarily determine if you wish to provide us with your personal data.
Data Controller and responsible for processing your data.
All personal data processed by Commetas in connection with this Privacy Policy are the responsibility of Commetas Kidscom, S.C, a company incorporated under the laws of Spain, which is considered "data controller" under European Union data protection laws. Our VAT number is C.I.F J88062922 and our registered office is Calle Alcalá 94, 2ºD, 28009 Madrid (Spain).
You can contact us at info@commetas.com.
Why do we request your personal data?.
The data we request you in the forms are necessary for the following purposes:
- To deliver or manage the services that you have requested through any of the contact forms that are made available to you, whose objective is to give you the service that you request. Therefore, if you do not provide us with your data or do so incorrectly, we will not be able to provide you with our services. Either way, you will be able to view our website’s content.
- To send you marketing communications by e-mail if you have given your consent previously. These marketing communications will be sent by Commetas with regard to our products and / or services. Please note that you can notify us that you no longer wish to receive commercial communications by contacting us at info@commetas.com
- To enhance our services conducting analysis of customer satisfaction.
- To manage complaints and suggestions.
Said processing will be carried out with full respect of the GDPR and only when strictly necessary for the provision of the service and/or the satisfaction of the legitimate interests of Commetas, provided that they are not superseded by your other rights and liberties.
Mandatory personal data requested.
All data requested through our website, marked with an asterisk (*), must be filled in as required, as they are necessary for the provision of an optimal service to the user, being voluntary the inclusion of data in the remaining fields .
You expressly and freely accept that your data is necessary to process your request. If you do not provide us with this information, we will not be able to provide you with the requested service.
What types of personal data do we collect and retain?.
We use only those data that are strictly necessary to provide the service according to the purposes of the treatment described above. We will only requested the following data: name, surname, e-mail, contact, telephone number and, where applicable, ID number and payment information. For the purposes of satisfaction analytics we may occasionally request you demographic information, which you will not be required to provide.
What is the legal basis for processing your personal data?.
Commetas only process your personal data when there is a legal basis for doing so. The legal basis will depend on the reason or reasons why Commetas collects and needs to use your data.
We process your personal data because we have to use your data in order to process the delivery of the services requested. If you do not provide us with this information, we will not be able to provide you with the requested service.
Alternatively, we may collect and process your personal data when you have specifically given your consent. You may revoke it at any time by contacting us at info@commetas.com.
How long do we keep your personal data?.
Your data will be stored for as long as it is needed, unless you have requested to revoke your consent. If you’re your personal data are not or no longer necessary for the purpose for which they were transmitted or made available, we will delete it.
We will generally store your data for the following time periods:
- Documentation associated with the requested services: 5 years.
- Accounting and tax documentation: for accounting purposes, 6 years from the accounting fiscal year and for tax purposes: 4 years after the fiscal year ended.
- Potential customers’ contact information: 1 year after collecting the data.
- Custom offers that are specifically aimed at contracting certain products and/or any of our services, or those of third parties if you have consented to this. This processed data cannot be more than 1 year old.
Who do we share your personal information with?.
We only disclose your personal information with your prior consent, unless:
- It is allowed by law;
- Personal data has been collected from sources accessible to the public;
- Personal data has been requested by government, authorities, enforcement agencies and Security Bodies in compliance with the express requirement.
Your personal data may be accessible by our suppliers if it is necessary for the appropriate provision of our services. These supplier will not use your data for their own purposes.
Your responsibilities.
You must guarantee that you are older than eighteen (18) years old and that the data you provide is true, exact, complete and up to date. You are responsible for the truthfulness of all the data you provide and for maintaining the information provided up-to-date, in such a way that it reflects your current situation.
You will be responsible for any false or inexact information that you provide us with through our website and for any damages, direct or indirect, that you cause to Commetas or third parties.
You have full responsibility for the use and custody of your access codes and are responsible for the accuracy of the personal information you supply.
Your rights.
Pursuant to GDPR, you have the following rights:
Access: You may request a free copy of all your personal data saved by Commetas.
Rectification: You may change your personal data when they are inaccurate.
Erasure: You may ask for your personal data to be erased.
Objection: You may request that your personal data not be processed.
Restriction of processing: You may request restriction of processing if you think your data are being processed unlawful.
Portability: You have provided to us a copy of the personal data concerning you, in electronic format and have the right to transmit those data to another entity. The request must be made in writing and include the following information: your contact information, a photocopy of your ID or passport, your signature and the date of your request.
Please, send your request to the following address:
Commetas Kidscom, S.C Calle Alcalá 94, 2ºD, 28009 Madrid (Spain). You may contact by email at info@commetas.com. You can file a complaint with the Data Protection Authority if you believe your personal data are being processing unlawful or your rights has not been duly satisfied.
Security Measures.
Commetas applies adequate technical and organizational measures to ensure a level of security appropriate to the risk, including, among other things the security measures describe in the GDPR. Commetas will process your personal data under the maximum level of confidentiality.
By accepting our Privacy Policy, you give us your free, informed, specific and unequivocal consent for us to process all the personal data you enter into our website, as well as the data derived from your browsing and other data that you may provide us with in the future.
Please, read attentively our Privacy Policy, which was written in a clear and simple way to aid in its understanding, and freely and voluntarily determine if you wish to provide us with your personal data.
Data Controller and responsible for processing your data.
All personal data processed by Commetas in connection with this Privacy Policy are the responsibility of Commetas Kidscom, S.C, a company incorporated under the laws of Spain, which is considered "data controller" under European Union data protection laws. Our VAT number is C.I.F J88062922 and our registered office is Calle Alcalá 94, 2ºD, 28009 Madrid (Spain).
You can contact us at info@commetas.com.
Why do we request your personal data?.
The data we request you in the forms are necessary for the following purposes:
- To deliver or manage the services that you have requested through any of the contact forms that are made available to you, whose objective is to give you the service that you request. Therefore, if you do not provide us with your data or do so incorrectly, we will not be able to provide you with our services. Either way, you will be able to view our website’s content.
- To send you marketing communications by e-mail if you have given your consent previously. These marketing communications will be sent by Commetas with regard to our products and / or services. Please note that you can notify us that you no longer wish to receive commercial communications by contacting us at info@commetas.com
- To enhance our services conducting analysis of customer satisfaction.
- To manage complaints and suggestions.
Said processing will be carried out with full respect of the GDPR and only when strictly necessary for the provision of the service and/or the satisfaction of the legitimate interests of Commetas, provided that they are not superseded by your other rights and liberties.
Mandatory personal data requested.
All data requested through our website, marked with an asterisk (*), must be filled in as required, as they are necessary for the provision of an optimal service to the user, being voluntary the inclusion of data in the remaining fields .
You expressly and freely accept that your data is necessary to process your request. If you do not provide us with this information, we will not be able to provide you with the requested service.
What types of personal data do we collect and retain?.
We use only those data that are strictly necessary to provide the service according to the purposes of the treatment described above. We will only requested the following data: name, surname, e-mail, contact, telephone number and, where applicable, ID number and payment information. For the purposes of satisfaction analytics we may occasionally request you demographic information, which you will not be required to provide.
What is the legal basis for processing your personal data?.
Commetas only process your personal data when there is a legal basis for doing so. The legal basis will depend on the reason or reasons why Commetas collects and needs to use your data.
We process your personal data because we have to use your data in order to process the delivery of the services requested. If you do not provide us with this information, we will not be able to provide you with the requested service.
Alternatively, we may collect and process your personal data when you have specifically given your consent. You may revoke it at any time by contacting us at info@commetas.com.
How long do we keep your personal data?.
Your data will be stored for as long as it is needed, unless you have requested to revoke your consent. If you’re your personal data are not or no longer necessary for the purpose for which they were transmitted or made available, we will delete it.
We will generally store your data for the following time periods:
- Documentation associated with the requested services: 5 years.
- Accounting and tax documentation: for accounting purposes, 6 years from the accounting fiscal year and for tax purposes: 4 years after the fiscal year ended.
- Potential customers’ contact information: 1 year after collecting the data.
- Custom offers that are specifically aimed at contracting certain products and/or any of our services, or those of third parties if you have consented to this. This processed data cannot be more than 1 year old.
Who do we share your personal information with?.
We only disclose your personal information with your prior consent, unless:
- It is allowed by law;
- Personal data has been collected from sources accessible to the public;
- Personal data has been requested by government, authorities, enforcement agencies and Security Bodies in compliance with the express requirement.
Your personal data may be accessible by our suppliers if it is necessary for the appropriate provision of our services. These supplier will not use your data for their own purposes.
Your responsibilities.
You must guarantee that you are older than eighteen (18) years old and that the data you provide is true, exact, complete and up to date. You are responsible for the truthfulness of all the data you provide and for maintaining the information provided up-to-date, in such a way that it reflects your current situation.
You will be responsible for any false or inexact information that you provide us with through our website and for any damages, direct or indirect, that you cause to Commetas or third parties.
You have full responsibility for the use and custody of your access codes and are responsible for the accuracy of the personal information you supply.
Your rights.
Pursuant to GDPR, you have the following rights:
Access: You may request a free copy of all your personal data saved by Commetas.
Rectification: You may change your personal data when they are inaccurate.
Erasure: You may ask for your personal data to be erased.
Objection: You may request that your personal data not be processed.
Restriction of processing: You may request restriction of processing if you think your data are being processed unlawful.
Portability: You have provided to us a copy of the personal data concerning you, in electronic format and have the right to transmit those data to another entity. The request must be made in writing and include the following information: your contact information, a photocopy of your ID or passport, your signature and the date of your request.
Please, send your request to the following address:
Commetas Kidscom, S.C Calle Alcalá 94, 2ºD, 28009 Madrid (Spain). You may contact by email at info@commetas.com. You can file a complaint with the Data Protection Authority if you believe your personal data are being processing unlawful or your rights has not been duly satisfied.
Security Measures.
Commetas applies adequate technical and organizational measures to ensure a level of security appropriate to the risk, including, among other things the security measures describe in the GDPR. Commetas will process your personal data under the maximum level of confidentiality.
